After approval of a reservation by Cool Villas (CV) the client will receive a booking agreement and payment instructions. Consequently, the property will be locked for your reservation for a period of 2 business days for the deposit of the reservation to be transferred. Upon receipt of the reservation deposit, the reservation will be finalized and confirmed. If the booking deposit is not received within 2 days, the reservation will be canceled.
All holiday homes are rented based on the “first come first serve”.
After the confirmed reservation, an Arrival Form will be sent out so that we can collect all the necessary details and prepare your stay.
In this form you must always provide the full name and passport details of all the guests of your group, due to a legal obligation to communicate to the Foreign and Borders Service (SEF) of the Republic of Portugal.
Approximately three weeks before the arrival date, the final accommodation, key collection and surroundings information, will be sent in the form of a Travel Pack.
Accepted methods of payment are: credit card / PayPal / bank transfer.
Unless otherwise specified, all payments are processed on our website: www.coolvillasalgarve.com.
Requests for a manual payment by PayPal should be made from your account to the email address: firstname.lastname@example.org.
For other manual payments, please contact us directly.